The LPI

The Learning and Performance Institute (LPI) is a leading global authority on workplace Learning & Development. They provide membership services, research, and professional development for L&D practitioners worldwide.

6 hours per week saved through automated processes

100% successful integration of Stripe transactions in Salesforce

3-month implementation from start to launch of revamped membership product

"With its tight integration to Stripe, Breadwinner Payments lets us manage membership subscriptions right inside Salesforce making our membership base scalable and our subscription process much more efficient."

Matthew McDonald, Business Support Manager at The LPI

Website

thelpi.org

linkedin.com/company/the-learning-and-performance-institute

Industry

Learning & Development

Location

United Kingdom

Finance System

Stripe

Channels

Salesforce

Challenge: The LPI was relaunching its membership program and needed to integrate Salesforce CRM with Stripe payment processing. Without an integration, staff faced manual data entry between systems, increasing the risk of errors and slowing down the quote-to-cash process for new members.
Solution: Breadwinner Payments provided a turn-key Salesforce-native integration with Stripe Billing, Stripe Payments, and Stripe Invoicing. The LPI's team could set up and manage membership subscriptions directly inside Salesforce — no switching between systems required.

How The LPI Revamped Membership Services with Salesforce and Stripe Integration

The Challenge: Relaunching Membership Without the Manual Overhead

The Learning and Performance Institute needed to overhaul its membership program. At the heart of the relaunch was a critical operational requirement: connecting Salesforce — where the team managed member relationships — with Stripe, where payments were processed.

Without an integration, every new subscription meant manual data entry across both platforms. Staff had to toggle between Salesforce and Stripe to reconcile payments, track membership status, and manage renewals. As the membership base grew, this manual process would become a bottleneck — introducing errors, slowing onboarding, and pulling the team away from higher-value work.

The Solution: Subscription Management Inside Salesforce

Breadwinner Payments gave The LPI a native Salesforce integration with Stripe Billing, Stripe Payments, and Stripe Invoicing. The team could now create and manage subscriptions, process payments, and track invoices without ever leaving Salesforce.

The implementation took three months from start to launch — aligning with The LPI’s timeline for the membership relaunch. Every member was successfully set up with recurring credit card payments through Stripe, managed entirely from within Salesforce.

The Impact Across Teams

The integration delivered benefits across the organization:

Sales teams could accelerate cash flow by setting up subscriptions directly in the CRM
Finance teams eliminated manual data entry between systems, freeing up time for higher-value work
Membership teams gained real-time visibility into subscription status — overdue, due, or paid — directly in Salesforce
Members experienced faster signup, quicker access to services, and improved satisfaction

“With its tight integration to Stripe, Breadwinner Payments lets us manage membership subscriptions right inside Salesforce making our membership base scalable and our subscription process much more efficient.” — Matthew McDonald, Business Support Manager, The LPI

The result: 6 hours per week saved through automation, a 100% successful integration of Stripe transactions, and a membership platform built to scale.